Reaper Always Showing Items "Offline?"
I'm trying to help someone who is saying that no matter what he does, he never sees a waveform for his audio items when he inserts them into a track. It only ever says "Offline." I had him verify that he was loading a standard audio file (mp3 or wav he says), AND that these files reside on his local computer. He says they do. Then I asked him to try removing the check mark on "Set media items offline when application is not active" in Options>Preferences>Media. He said he did that and it didn't help. He still ONLY ever gets the "offline" notice in his tracks.
Is this a thing anyone else has had an issue with? I have exhausted all my ideas on how to correct this for him. Any other things I should tell him to try?
Thanks!
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