Old 05-15-2019, 07:23 AM   #1
wppk
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Default reaper doesn't read

I have an issue with some files that some of my students cannot open in reaper.
lucmiteran.com/se/ptm2.mp4 is not open at all
lucmiteran.com/se/ptm2.avi can be open, but reaper just plays the sound. does anyone know a solution to this ? thank you
Luc
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Old 05-15-2019, 07:35 AM   #2
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have you got video codecs on your machine? you need to download VLC & ffmpeg maybe.
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Old 05-15-2019, 08:10 AM   #3
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MacOS? Windows?

Files on network storage?

If MacOS, is it on the latest version of Mojave and is the network storage using SMB? If yes, are multiple students opening the same files?

There is, again, a problem with SMB in the latest version of Mojave, released a few days ago. If more than three or four users open a connection, Mojave stalls completely for almost five minutes, until authd is relaunched by launchd...

Other software trying to use authd is stalled too in that period.

Not very likely with home users, but because you are in .edu, it might be related.
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Old 05-15-2019, 09:47 AM   #4
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Quote:
Originally Posted by domzy View Post
have you got video codecs on your machine? you need to download VLC & ffmpeg maybe.
thank you for your answer', but the problezm is for my students, they are working away from me, and theyu have different computers. I already advised them to do so, but itr doesn't solve the issue.
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Old 05-15-2019, 09:50 AM   #5
wppk
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Quote:
Originally Posted by cyrano View Post
MacOS? Windows?

Files on network storage?

If MacOS, is it on the latest version of Mojave and is the network storage using SMB? If yes, are multiple students opening the same files?

There is, again, a problem with SMB in the latest version of Mojave, released a few days ago. If more than three or four users open a connection, Mojave stalls completely for almost five minutes, until authd is relaunched by launchd...

Other software trying to use authd is stalled too in that period.

Not very likely with home users, but because you are in .edu, it might be related.
some of my students have mac, some windows and the issue ois for both. and not all my students. the files are on their computers.
I do'nt know anything about mac... I am on a PC.
thanks anyway
BTW I am a french dubbing/voice over teatcher.
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Old 05-15-2019, 01:30 PM   #6
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OK, that means it's probably a Reaper issue and not an OS issue.

BTW. There is a French part of this forum too, with very knowledgeable people. Might be a tad easier?
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Old 05-15-2019, 01:59 PM   #7
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Quote:
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OK, that means it's probably a Reaper issue and not an OS issue.

BTW. There is a French part of this forum too, with very knowledgeable people. Might be a tad easier?
yap, that could help. and I think this is a reaper issue, too. thanks four your answers. can you tell me where is this french part ?
all the best
luc
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Old 05-15-2019, 03:39 PM   #8
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you can find it here: https://forum.cockos.com/forumdisplay.php?f=41
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Old 05-15-2019, 10:00 PM   #9
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Thank you very much !
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Old 05-26-2019, 12:00 AM   #10
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I downloaded the mp4 file and it works perfectly in reaper

your students just need to get either the VLC media player and install it or get the ffmpg codecs ... VLC is the most easy way to go.
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