Old 09-20-2019, 11:53 AM   #1
reginaldmortha
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Default blue screen of death bsod. please help

I went tinto reaper, options, preference and messing with audio including asio4all because I was getting latency. and suddenly bsod. I am trying really hard to solve this. please help.


Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/20/2019 1:08:13 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DAD-HP
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2019-09-20T18:08:13.198217500Z" />
<EventRecordID>22437</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DAD-HP</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0xffffbc8a40732022</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff80278bc835e</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>







Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/20/2019 1:08:13 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DAD-HP
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2019-09-20T18:08:13.198217500Z" />
<EventRecordID>22437</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DAD-HP</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0xffffbc8a40732022</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff80278bc835e</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
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Old 09-20-2019, 12:03 PM   #2
Fabian
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Could be your PSU: https://forums.tomshardware.com/faq/...80%99.2752245/
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Old 09-20-2019, 12:26 PM   #3
reginaldmortha
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Quote:
Originally Posted by Fabian View Post
I checked. Unplugged the pc and cleaned everything
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Old 09-20-2019, 12:27 PM   #4
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Quote:
Originally Posted by reginaldmortha View Post
I checked. Unplugged the pc and cleaned everything
Itís going to blue screen every time i go preferences to change audio input
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Old 09-20-2019, 01:17 PM   #5
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Quote:
Originally Posted by reginaldmortha View Post
Itís going to blue screen every time i go preferences to change audio input
Apparently the BugcheckCode 10 has something to do with hardware not responding https://forums.tomshardware.com/thre...de-10.3142709/ This seems reasonable as the crash occurs when you try to change the audio input. Could be that your audio card is faulty... What interface are you using? Maybe try another USB port? That's all I can think of at this point.
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Old 09-21-2019, 04:47 AM   #6
reginaldmortha
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Quote:
Originally Posted by Fabian View Post
Apparently the BugcheckCode 10 has something to do with hardware not responding https://forums.tomshardware.com/thre...de-10.3142709/ This seems reasonable as the crash occurs when you try to change the audio input. Could be that your audio card is faulty... What interface are you using? Maybe try another USB port? That's all I can think of at this point.
Ok. Thanks. I will try.
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Old 09-21-2019, 04:48 AM   #7
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Quote:
Originally Posted by reginaldmortha View Post
Ok. Thanks. I will try.
I am using focusrite scarlett 18i8
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Old 09-21-2019, 06:51 AM   #8
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Quote:
Originally Posted by reginaldmortha View Post
I am using focusrite scarlett 18i8
It worked. I downloaded the drivers for the sound card and deleted asio4all. Blue screen is gone and it started working but reaper is playing choppy and slow tempo. One solved and now another problem. I will keep at it. Thanks for all your help. I appreciate it very much.
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Old 09-21-2019, 09:01 AM   #9
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Quote:
Originally Posted by reginaldmortha View Post
It worked. I downloaded the drivers for the sound card and deleted asio4all. Blue screen is gone and it started working but reaper is playing choppy and slow tempo. One solved and now another problem. I will keep at it. Thanks for all your help. I appreciate it very much.
I announced too early that I solved. Iím back to square one. Every time I go to options, preferences, itís going to blue screen. Could it be malware? audio
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Old 09-21-2019, 04:05 PM   #10
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Default Problem: blue screen of death

Quote:
Originally Posted by reginaldmortha View Post
I announced too early that I solved. Iím back to square one. Every time I go to options, preferences, itís going to blue screen. Could it be malware? audio
Stop code: kernel mode heqp correction
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Old 09-22-2019, 09:36 AM   #11
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Quote:
Originally Posted by reginaldmortha View Post
Stop code: kernel mode heqp correction
Kernel mode heap corruption is typical for device driver issues.
Are you sure you have the correct (and latest) drivers installed?
I would try to (re-)install the latest drivers.

Another thing I would try is to download Reaper and do a portable install. Then you have a fresh version of Reaper to experiment with, maybe you can get that to work.
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Old 09-26-2019, 01:37 AM   #12
ndchong
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Hi Did you manage to get this fixed? As I am having the same issue.
When I go into Reaper configure audio device, it did a BSOD everytime.
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Old 10-17-2019, 01:47 PM   #13
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Is this an issue with the Focusrite 18i8?
I just bought mine, 3rd Gen, a couple of weeks ago and this has been happening when I try to change buffer size. Never had this problem with my old Firestudio Project.

BSOD and this message- 'stopcode kernel mode heap corruption'.
I'm on Windows 10 Pro.
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Old 10-18-2019, 03:14 AM   #14
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One thing that might be related... W10 1903 version ruined most of MIDI for me, so I had to revert back to 1809. You can check your version of windows with the "winver" command.
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Old 10-18-2019, 05:11 AM   #15
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Quote:
Originally Posted by Fabian View Post
One thing that might be related... W10 1903 version ruined most of MIDI for me, so I had to revert back to 1809. You can check your version of windows with the "winver" command.
Thanks, yes I'm on 1903 now and will check that out.
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