Old 08-14-2019, 11:22 PM   #1
EManBass
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Default Web Browser Interface "Unauthorized"

I just had a nightmare show situation (well, sorta), and I'm starting to think I don't understand the Web Browser Interface setup that well. There was an easy workaround to today's mess and I actually got to a place where something worked, but I worked a lot to get this to fulfill my necessities and now I question the things I thought I knew.

For the past few months, I have been able to use a Midas MR18 as a live mixer and audio interface, connected to an external 5G router; and a laptop running Reaper, running ethernet into the router, too, all happily into one network. The laptop obviously taking a USB from the Midas. Then I use a tablet running the Midas software and the Reaper WBI to start and stop the recordings, arm and disarm tracks, etc. In the tablet I have browser links on the main screen that take me directly to the WBI of whatever I need, whether it's the headphone mix for someone I'm recording at home (or myself), the Reaper control for my home's setup, or the control for the Laptop. I also have a link that simply goes to rc.reaper.fm in case one of the IP addresses changes for whatever reason, so I simply insert the ID of that WBI when prompted (never password). It's been BEAUTIFUL.

Now, I just got a new Surface 2-in-1 so I can stop carrying my awesome laptop (it's a gaming laptop, pretty powerful, pretty darn heavy). I figured I can perhaps connect the Surface wirelessly to the router since there is no ethernet port on it, while keeping the Midas going ethernet in. I tried it last night at home but with my home's network (with internet connection, since my router was already at today's gig location) and it worked right away, wirelessly. I was controlling Reaper on my Surface with my tablet, both connected to my home's wi-fi. I tried it again at work before heading to my gig, with the wi-fi internet connection there. Everything was good.

Then I got to the gig and the Midas (via router) and tablet are talking to each other happily. I connect the Surface to the router's wi-fi (no internet in this case, its only function is to let me connect all things together to be controlled from the tablet) and I'm getting prompted for a username and password, something I have NEVER set up for these WBI's. I check on Reaper, and there are no passwords for this only instance of the interface, but the URL I get says "http/1.0.401 unauthorized". I had added all the exceptions I needed to the firewall the previous night and that's how I was getting it to work just fine, but I was still going back and forth checking my settings and testing again. I still brought my laptop just in case, and I tried to connect wirelessly with it too, but I got the same result. Went back to the Surface and tried putting in the IP address manually instead (so no rc.reaper.fm, and therefore no fancy ID to enter) and it WORKED! The show itself went great, but I had 11 mics to setup on stage while dealing with this, the musicians were looking at me wondering why I'm sweating so much, and this really triggered some anxiety I did not need.

Now, I'm back home trying the router I used at the gig vs my home's wi-fi connection, and still, same results, with internet connection it's all good; without internet connection, no luck. I also just tried my laptop goin WIRED into the router, and no luck. But it works, too, if I put the IP in manually. This never happened, I never had issues with it. I know this sounds more like my router went crazy and nothing to do with Reaper, but I was wondering if any of you has had this issue, and what did you do about it. Or simply, what the heck am I missing. Did I simply get lucky all this time and was getting away with something that wasn't supposed to happen?

Thanks!
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Old 09-14-2019, 06:15 AM   #2
EManBass
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My router didn't go crazy. This is either Reaper not connecting to the web interface, or my computers, 3 of them, preventing Reaper from connecting.

I was doing a voiceover session yesterday on my desktop and wanted to control Reaper via web interface on a tablet. This is the first time I actually try it on my desktop since the issue with my Surface and laptop at that show. This time it didn't connect at all, wether I put the code names on rc.reaper.fm or type in the IP address directly. Doing this voiceover was a nightmare, I had to record all in one shot and edit out all the bad takes later, when instead I should have been starting and canceling bad takes.

Any suggestions? The biggest change I've done recently is switching from Avira Antivirus to the native Windows Defender. But again, this worked great last time I was testing before the show =(
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Old 09-15-2019, 04:10 AM   #3
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When there is no wifi router, use 'wifi direct'. One possible solution.
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Old 09-15-2019, 05:26 AM   #4
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I suspect the problem is the network, not Reaper's web interface.

The Midas MR18 has an onboard router. Was that one disabled?

It reads like you might possibly have two networks, with two DHCP servers handing out ip's. Funny stuff happens when you have two of those, unless they both have been configured to handle their own range.

The DNS server might also be missing if you run the network without something replacing it. That means your clients (Surface, tablet, laptop...) don't know domain names, as there is no service to translate to ip numbers.

By "browser links", you mean "bookmarks", I suppose?

There's a Reaper service that provides live linking to ip's as long as you are connected to a working internet? Do you use that?
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Old 09-19-2019, 03:58 PM   #5
EManBass
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Sorry this will be wordy and confusing, but I will try to be as accurate as I can with this information.

Thank you both for your responses. I am using a WIFI router that has no internet connection, it its only used to control the Midas mixer and Reaper from a tablet. This way I can run the live show, AND monitor the recording progress in Reaper (I can't listen to it of course but at least I could see if Reaper has stopped, in which case I'd run to where the mixer and computer are and see what has happened [nothing has ever happened, all shows have been great]). It has worked flawlessly in the past.

cyrano, I have the WIFI in the Midas disabled since I am hard-wiring it into the router for more stable connection. I'm using the 5G network anyways, so I have to wire it in order to work (the Midas's internal router only supports 2.4GHz).

By "links" I mean the rc.reaper.fm + ID addresses you can setup, so instead of an IP address you go to rc.reaper.fm and type in the ID, such as "headphones" for headphone mixes resulting in an address such as "http://rc.reaper.fm/headphones" and similar. Yes, you can bookmark those, but in my experience, sometimes the IP addresses linked to those URL's change in the network and Reaper will try to see the old one saved in the system (I assume it's part of the whole DHCP setup in the network). So lately, instead of bookmarking the URL's with the ID's altogether, I just go to rc.reaper.fm and type in the ID's directly which will look for that ID regardless if the IP has changed or not.

Here's where I am at right now:

- On my Surface, if I double-click one of the web control items and, inside of it, I check the box that says "Use rc.reaper.fm" and then click "Apply settings", I will get the "http/1.0.401 unauthorized" message on the "Access URL" field and I am unable to connect to it unless I enter the IP address manually on the browser - rc.reaper.fm with ID's won't work, bookmarked or not. If I uncheck that box, I get the IP address on the "Access URL" field, i.e. "http://192.168.1.2:8085", and putting that address on the search field of my tablet's browser connects me to Reaper, just as when I check the darn box.

- On my desktop, checking or unchecking the box give me both the rc.reaper.fm + ID and IP address URL's, without any "unauthorized" message. However, none of them will connect no matter what I do. IP address or reaper.fm + ID, nothing works.

=(
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Old 09-19-2019, 04:12 PM   #6
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web interface... can't say I love it myself but understand it can be handy

at the same time I wonder if you might try a free remote tools called

AnyDesk..... not sure if it works on the tablet but I think it can

AnyDesk.com
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