I am a Reaper user since a couple of years and I am really happy about it. I think it is a great DAW and eveytime I can I share my experience with other people. I am not a professional, just a hobbyst just as my friends. However has bee very difficult that any of my friends stays on Reaper because they found it too difficult to understand. Also there's the language barrier (I speak spanish) but that is out of scope of this post.
I think they are not wrong. I tried Reaper several times before purchasing it and always had the impression thatit was something like a DAW for extremely knowledgable people. When I installed and opened it and saw just an empty screen it was very difficult to see all the potential of this wonderful software.
I really think that it would make a huge impact in new users if Reaper include in its installation some templates and some track icons. It doesn't have to be complex ones. I took this
https://stash.reaper.fm/v/29346/MixingTemplate.rpp and made some small adjustments (track icons, colors, etc.). After checking Reaper with this template some friends were impressed with what Reaper can really do. Now they see it as a real DAW and not as a framework.
Perhaps this has been proposed before, but why don't create some templates (per example for Rock mixing, mastering, 16 track recording, etc) and include it in the installation along with some icons? I am sure that it could potentially attract a lot of more people to this wonderful DAW and also will demonstrate how powerful it is.