Old 09-24-2018, 03:50 PM   #1
poetnprophet
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Default Icon Qcon ProX and Reaper

Hello, I thought I would let everyone here know about the Qcon ProX (and XS extender) and how it works with Reaper. I have been researching surface controllers for a few months and really had my heart set on a Mackie MCU until I saw the ProX. There are several posts on the older Qcon, a few on the M-series, but almost nothing on the ProX. I went ahead with the purchase and everything works well with the default MCU profile, Klinke, or the new CSI.

Nearly everything works as expected with a few exceptions. 1) The master fader meter does not light. 2) the 2nd display near the fader does not show any useful info. 3) There are 3 blank buttons that have no function and can't be programmed at all as of now. Any of this could change in the future...

Depending on which MCU profile you use, you will get different functions and slightly different experience. For example, Klinke 0.8 will not allow you to use the XS extender, but you get full control of plugins and sends as well as folder mode. The default MCU will let you use the extender(s) but you lose all those other functions...just basic controls. In both of these, the LED meter bridge levels are a little bit higher than they should be. I'm currently using Geoff's CSI, which is amazing even if unfinished right now. LEDs are perfect, can control plugs and sends, and more. But, takes a lot of trial/error to build/map your surfaces.

I like this surface, although it's not perfect. The button layout is rather absurd if you ask me (save/undo far away, jog wheel is in the way of transport buttons), and I was hoping the buttons would be rubber and quiet, not plastic clicky buttons, but there is no place to get my hands on one in advance, so there it is. However, everything on this is metal (except buttons) so build quality is great. It may seem like they copied directly from the MCU, but there are several buttons on the MCU that are not on the ProX, so keep that in mind (Klinke, for example, uses some of these unavailable buttons) All in all, it's cheaper than the MCU and has the meter bridge and can be expanded, which makes it a very good option between the MCU and X-Touch.

edit: almost forgot one very important topic...support. You may have read that Icon support is non-existent but in my experience that's not really true. Icon itself has no support in the USA but they do have authorized dealers. In CA there is Mixware, and their support is fantastic. I emailed them with some questions about how it works with Reaper, and support wrote a full page response in detail from downloading Reaper for the first time to installing Klinke's plugin, and verifying all of my concerns.

Any questions just let me know.

dave
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Old 12-08-2018, 09:48 PM   #2
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Default Update???

Thanks for your informative post on the Icon Qcon ProX. I'm interested in purchasing it as well. You said you had three issues:
1) The master fader meter does not light. 2) the 2nd display near the fader does not show any useful info. 3) There are 3 blank buttons that have no function and can't be programmed at all as of now.
Did you ever find a way to resolve any or all of these issues?
Thanks!!!
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Old 02-23-2019, 01:33 AM   #3
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Hi.
i was interested in purchase the Qcon pro x and two Qcon pro xs to have 24 fader and a master fader.
I was really interested in this product because on the icon web site the declare full compatibility even with reaper (adding the dedicated reaper panel in the Qcon pro X)...
so it isn't really plug and play??? some function doesn't works???
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Old 02-23-2019, 02:50 AM   #4
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Quote:
Originally Posted by faxhouse View Post
Hi.
i was interested in purchase the Qcon pro x and two Qcon pro xs to have 24 fader and a master fader.
I was really interested in this product because on the icon web site the declare full compatibility even with reaper (adding the dedicated reaper panel in the Qcon pro X)...
so it isn't really plug and play??? some function doesn't works???
Look here: http://www.mossgrabers.de/Software/Reaper/Reaper.html

After installation add the MCU extension with 2 extenders. It supports the master LEDs and the 2nd display.
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Old 02-25-2019, 04:21 PM   #5
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Quote:
Originally Posted by faxhouse View Post
Hi.
i was interested in purchase the Qcon pro x and two Qcon pro xs to have 24 fader and a master fader.
I was really interested in this product because on the icon web site the declare full compatibility even with reaper (adding the dedicated reaper panel in the Qcon pro X)...
so it isn't really plug and play??? some function doesn't works???
Yes, plug and play with the stock MCU configurators.

edit: nothing is technically "plug and play", you still have to setup the midi devices accordingly just like in any daw. but the native mcu and extender profiles will work without having to download anything additional and the setup dialogs are pretty self explanatory.
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Old 03-01-2019, 11:21 AM   #6
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Thanks a lot!!
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Old 05-16-2019, 04:24 PM   #7
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I made a video showing how to setup the ProX with Reaper and the stock MCU configs.

https://www.youtube.com/watch?v=b3xUHkhb-XI
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Old 06-16-2019, 01:23 PM   #8
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Update:

Icon released a new firmware Ver 2.0, pretty major change. The big change was to the layout of the button overlay. It's actually a nice reconfiguration, even if they can't move the buttons, just regrouping them to make sense is a nice change. Here's the new layout: https://s3.amazonaws.com/assets.icon...PP2-Reaper.jpg

The midi mapping follows the buttons, so if you don't have to remap anything. But, now we get additional buttons: Send and EQ, which now mirrors the MCU Pro and if you use Klinke's config, then you get these functions now. You'll also notice that the new layout corresponds to Klinke's layout, so very good for those who use it.

They also removed a couple redundant buttons (Next, Last), and now the 5 unmarked buttons are all unique so it's possible to use them for custom buttons or whatever. They got rid of all the DAW specific "modes", so Reaper users will just use the MCU mode.

Otherwise, I haven't notice any performance improvements at all or anything else to mention.
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Old 07-29-2019, 05:01 PM   #9
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Another Update:

1st, I forgot to mention that the new firmware also adds another LAYER of buttons for F1-F8, so now there are more buttons to program! Also, the upper display info is swapped, so now track name is under the pan setting display.

Mainly wanted to update about an issue I had recently, and how it was solved. About 1 month ago, my XS extender unit stopped working. It would power on, but nothing on the display, and wouldn't show up in devices. Even in Midi-OX nothing was recognized or responsive. I hit up Mixware support, and it turns out the base programming was somehow corrupted. I had to send my device in, they reprogrammed it (actually stuck a new "module" inside, whatever that is), and sent it back. Just got it a few days ago, all is working well now. There's even an update to match the display changes with the ProX main unit.

Mixware charged me nothing for the repair. Even though I purchased this through a competitor (on Ebay for that matter) they honored the repair at no cost. Turn around was about 3 weeks overall.

Just want to reiterate that there is good support for these units.
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Old 10-18-2019, 06:54 PM   #10
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Quote:
Originally Posted by moss View Post
Look here: http://www.mossgrabers.de/Software/Reaper/Reaper.html

After installation add the MCU extension with 2 extenders. It supports the master LEDs and the 2nd display.
Thank All for the information. I have a Platfrom M+, but I found some interesting points for myself.
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Old 03-22-2021, 12:06 PM   #11
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Default Firmware 2.07, 2.01

I've been having some issues with my Qcon Pro X since updating the firmware. Mainly working in Samplitude and got over most issues. Started testing the unit in Reaper.

By the way, I love the extra metering and graphical features by the Bitwig guy, DrivenByMoss. Wow! But too bad it requires the minimal featured Bitwig overlay.

Anyway, I'm finding that anywhere from 30 seconds to 5 minutes -- the iCon freezes on me. It actually doesn't crash Reaper. It just stops working. Both in standard MCU mode and with Moss.

Wondering if this is unique to my unit. But wondering if anyone else has had frequent and regular freezes?

I've been on the latest firmware, 2.07 (beta).

Update:
I just rolled back to 2.01. I got thru 15 minutes without crashing - a record. So, maybe 2.01 is the ticket for now.
Can anyone speak into your experience?
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Old 03-23-2021, 01:54 AM   #12
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Quote:
Originally Posted by Asaph View Post
I've been having some issues with my Qcon Pro X since updating the firmware. Mainly working in Samplitude and got over most issues. Started testing the unit in Reaper.

By the way, I love the extra metering and graphical features by the Bitwig guy, DrivenByMoss. Wow! But too bad it requires the minimal featured Bitwig overlay.

Anyway, I'm finding that anywhere from 30 seconds to 5 minutes -- the iCon freezes on me. It actually doesn't crash Reaper. It just stops working. Both in standard MCU mode and with Moss.

Wondering if this is unique to my unit. But wondering if anyone else has had frequent and regular freezes?

I've been on the latest firmware, 2.07 (beta).

Update:
I just rolled back to 2.01. I got thru 15 minutes without crashing - a record. So, maybe 2.01 is the ticket for now.
Can anyone speak into your experience?
I went back to Firmware 1.15 which runs fine for me. I once had 2.x installed but it mixed up the template mappings (at least the Bitwig one).
I had the issue in the past but very rarely with 1.15. It is not freezing but stops sending MIDI out.
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Old 04-20-2021, 09:01 PM   #13
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Quote:
Originally Posted by Asaph View Post
I've been having some issues with my Qcon Pro X since updating the firmware. Mainly working in Samplitude and got over most issues. Started testing the unit in Reaper.

the iCon freezes on me. It actually doesn't crash Reaper. It just stops working. Both in standard MCU mode and with Moss.

I've been on the latest firmware, 2.07 (beta).

Update:
I just rolled back to 2.01. I got thru 15 minutes without crashing - a record. So, maybe 2.01 is the ticket for now.
So, I had a non-responsive fader. It could be that this was causing the crashing.
ICon helped me with upgrading the Fader PCB. All faders are working now.
I'm still on 2.01 and working fine -- i.e. no crashes. Can anyone speak to any advantage(s) of moving to a more current firmware version -- either for Mac or Windows?
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Old 04-21-2021, 09:10 AM   #14
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Quote:
Originally Posted by Asaph View Post
So, I had a non-responsive fader. It could be that this was causing the crashing.
ICon helped me with upgrading the Fader PCB. All faders are working now.
I'm still on 2.01 and working fine -- i.e. no crashes. Can anyone speak to any advantage(s) of moving to a more current firmware version -- either for Mac or Windows?
The only difference I detected is that the order of the two rows in the display is changed: In 2.07 the order matches the specification, for whatever reason in 2.01 the row order is reversed.
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Old 05-12-2021, 11:28 AM   #15
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I have just released a new update of my Reaper CSurf
extension which supports all elements of the Pro-X hardware.
For window users without ProX extenders, this is IMHO worth a look.

Here is the download link:
https://bitbucket.org/Klinkenstecker...mcu_klinke.zip
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Old 05-20-2021, 02:44 PM   #16
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Oh, I didn't know there was a new firmware. I'm still on 2.01, no issues other that what I've already listed, which still persist. I do get freezing from time to time, but that happens on all my USB stuff at once when it happens, I just have too much going on, seriously.

I guess I won't be going to the new 2.07 then, thanks for the warning! Stick with 2.01 for now.

I haven't had time to delve into the new Klinke yet, it sounds very promising. there's a bunch of new stuff in CSI now also that I have yet to get familiar with.

I meant to ask you Klinke, does it now support the MCU/ProX extenders?
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Old 05-20-2021, 03:54 PM   #17
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Quote:
Originally Posted by poetnprophet View Post
Oh, I didn't know there was a new firmware. I'm still on 2.01, no issues other that what I've already listed, which still persist. I do get freezing from time to time, but that happens on all my USB stuff at once when it happens, I just have too much going on, seriously.

I haven't had time to delve into the new Klinke yet, it sounds very promising. there's a bunch of new stuff in CSI now also that I have yet to get familiar with.

I meant to ask you Klinke, does it now support the MCU/ProX extenders?
I had the freezing issue some time ago, in my case this was caused by the Polyend Medusa. I disconnected the Medusa from USB for a while, but the lates Medusa firmware fixed the issue.

And no, extenders are still not supported.
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