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Old 04-08-2012, 10:35 AM   #1
dkettle
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Default Plug-in flagged by Norton Anti-Virus

Hi! I just installed Reaper v4.22 (64 bit) under Windows 7, but when I opened it, my anti-virus program displayed the following message:

Full Path: c:\apps\reaper\plugins\reaper_host32.exe
Threat: Suspicious.PDF
____________________________
____________________________
On computers as of Not Available
Last Used 2012-04-08 at 1:24:49 PM
Startup Item No
Launched No
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____________________________
Unknown
Number of users in the Norton Community that have used this file: Unknown
____________________________
Unknown
This file release is currently not known.
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High
This file risk is high.
____________________________
Threat Details
Threat type: Heuristic Virus. Detection of a threat based on malware heuristics.
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File Actions
File: c:\apps\reaper\plugins\reaper_host32.exe
Removed
____________________________
File Thumbprint - SHA:
7ab2aa189534899710a217644f850fa8ddd9a4c1dd030bfd98 a54783a44d6963
____________________________
File Thumbprint - MD5:
de175a534187fa4029c9af811a1b58f5
____________________________


I'm pretty sure it's a mistake, and the plug-in was removed anyway, but has anyone else seen this? Is the program going to work without this module?

Thanks.
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Old 04-08-2012, 10:37 AM   #2
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Quote:
Originally Posted by dkettle View Post
I'm pretty sure it's a mistake,
heh heh...do you think?

As long as you downloaded from the Cockos site, you'll be fine.
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Old 04-08-2012, 11:26 AM   #3
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Norton makes money out of making you scared...
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Old 04-08-2012, 07:15 PM   #4
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Trust me on this; Completely uninstall Norton AV. In fact, it's not easy, you may need a more aggressive 3rd party uninstaller (or help) to do this. The reinstall Reaper and never use Norton on your DAW.
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Old 04-08-2012, 07:35 PM   #5
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Quote:
Originally Posted by richie43 View Post
Trust me on this; Completely uninstall Norton AV. In fact, it's not easy, you may need a more aggressive 3rd party uninstaller (or help) to do this. The reinstall Reaper and never use Norton on your DAW.
Ditto. You should never be running Norton, or any anti-virus software, while recording.
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Old 04-08-2012, 08:04 PM   #6
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It's ok to use an antivirus but you should pick the right one for your system. Take conflicts and performance impacts into consideration.

I use Microsoft Security Essentials and Malwarebytes Anti Malware Pro. No issues so far.

As for Norton, as others suggested, get rid of it and as soon as possible. It's horrible
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Old 04-08-2012, 09:23 PM   #7
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My personal approach is that the best AV, especially for a DAW that has internet access, is smart browsing. But I NEVER install any real-time monitoring AV on my DAW. I run MBAM or ESET online scanner once in a while, but I have yet to have any issues. And yes, my DAW is "online 24/7, I just don't do any random surfing. That is reserved for my linux machine. But I have had terrible performance with any real-time AV I have tried, even MSE..... Just my experience of course.
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Old 04-08-2012, 09:23 PM   #8
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Quote:
Originally Posted by Moex View Post
It's ok to use an antivirus but you should pick the right one for your system. Take conflicts and performance impacts into consideration.

I use Microsoft Security Essentials and Malwarebytes Anti Malware Pro. No issues so far.

As for Norton, as others suggested, get rid of it and as soon as possible. It's horrible
And you have BOTH of these as real-time monitoring?
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Old 04-08-2012, 09:37 PM   #9
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Someone should write a plugin that flags Norton as an unnecessary pain in the ass.
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Old 04-08-2012, 09:44 PM   #10
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Reaper_host32 is just a shell around a vst plugin. Its most likely a false alarm, but always possible that the vst contains malware. What plugin was it?
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Old 04-09-2012, 01:28 AM   #11
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I use Security Essentials and Superantispyware and never had any issues with false alarms or interference with DAW performance.
Beats me why people actually pay for antivirus when there are so many better programs available for free on the internet. Norton and MacAfee just sit there and suck all the power of your computer as far as I can make out. They then throw random alarms to show you they are doing something???
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Old 04-09-2012, 04:03 AM   #12
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Quote:
Originally Posted by Moex View Post
...
I use Microsoft Security Essentials and Malwarebytes Anti Malware Pro. No issues so far.
...
I use both of these, running real-time, and have never had a hiccup with any program.
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Old 04-09-2012, 05:33 AM   #13
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Quote:
Originally Posted by richie43 View Post
I run MBAM or ESET online scanner once in a while, but I have yet to have any issues.
I also use both, and always running in real-time. I've used eset for years - never an issue with Reaper (etc) and absolutely never a virus or false flag.
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Last edited by Gerry P; 04-09-2012 at 04:44 PM. Reason: added: or false flag
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Old 04-09-2012, 09:12 AM   #14
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Default Thanks!

I appreciate all the responses, but I wasn't really looking for advice on which anti-virus software to use, or whether to use any at all. I'm not a professional musician or producer, it's just a hobby, so to speak, and my computer isn't just dedicated to use as a DAW, so I have no choice, I need to use some anti-virus software. The suggestion a few people made that it's better to rely on "smart browsing" is nonsense, unless you're psychic and know in advance which web sites are perfectly safe and/or haven't been hacked recently. If you're going to browse the web without anti-virus software, you should do it with a computer that you don't use for anything important. Don't use your DAW. If you don't have AV software on a computer, you shouldn't use it to access the internet, period. End of sermon.

I just wanted to know if any one else had received a similar warning about this plug-in (don't know which one, all I know is what was in the error message, which I included in my posting). I take it nobody else has seen this error. And also, whether or not I should re-install Reaper (I think I can configure Norton to ignore certain directories or files), or whether it will work without the file the Norton removed (reaper_host32.exe). It starts up OK without the file, but I haven't tried using any plug-ins yet.

Finally, maybe the people who support Reaper could contact Norton to find out exactly why it's being flagged. I know Norton sometimes issues false alarms (and probably other anti-virus programs do the same). Maybe they can do something about it.
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Old 04-09-2012, 10:13 AM   #15
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Quote:
Originally Posted by dkettle View Post
.. maybe the people who support Reaper could contact Norton to find out exactly why it's being flagged.
This isn't a Reaper issue...

And you keep mentioning a plugin...but you haven't specified which one. Do you have many? If not, there are easy ways to determine which one.
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Last edited by Gerry P; 04-09-2012 at 10:30 AM.
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Old 04-09-2012, 10:29 AM   #16
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From my experience, the only difference between Norton and viruses, is you pay for Norton.

It's a Norton issue, ditch it and get proper virus protection, not resource-hogging scareware.

I apologise, I've just read that you don't want that kind of advice...

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Old 04-09-2012, 11:28 AM   #17
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I don't use ANY AV software and I don't have problems. Smart browsing is essential (not saying you don't browse smart). I use Norton Ghost manually to periodically back up my drive, this way any internet foolishness that slips by can be undone without the unecessary bloat of an AV.
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Old 04-09-2012, 11:42 AM   #18
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Like I already said, I don't know which plug-in. If I did I'd tell you, I promise. The only ones installed are the ones that came with Reaper.

Whether or not it's a Reaper issue, they might want to help their users. Support will be one of the factors I will consider when the 30 day trial runs out.


Quote:
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This isn't a Reaper issue...

And you keep mentioning a plugin...but you haven't specified which one. Do you have many? If not, there are easy ways to determine which one.
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Old 04-09-2012, 01:27 PM   #19
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32-bit plugins won't work if you're running reaper 64 if that file is gone.
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Old 04-09-2012, 01:31 PM   #20
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It's definitely not Reaper. As long as you downloaded Reaper FROM THIS SITE, then you're totally fine. If it came from anywhere else - don't do that.

You probably noticed quite a bit of hatred on here for Norton. And it's easy to just say "Well, these dudes are just computer geeks and are being elite and what not"....but I gotta add this:

I'm pretty computer savy. Built my machine from parts and I do lot of tweaking/playing with hardware. About 3 years ago, I decided to give Norton a try. I actually paid for an annual subscription. I kept it a whole year. I contracted a trojan (I suspect from midget porn - that was a joke) and Norton never saw it. It let it lay waste to my machine....and I didn't realize what was going on till I couldn't launch a browser/started having blue screens of death. I switched to MalwareBytes. I booted in safe mode, ran a scan with it - it hammered the trojan and never had a problem sense. I'll tell you what Norton DID FIND though: It would go off warning me about turning font sets on and off (I do a lot design stuff). It would go off half the time I installed anything. Anything that modified anything in local/roaming or even /Program Files....it would usually go ballistic with crazy warnings or something that sounded pretty scary. And the amount of system resources it chews up in the background is ridiculous.

In other words: Get rid of it. That's the best advice any of the peeps on here can give you.
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Old 04-09-2012, 01:41 PM   #21
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Quote:
Originally Posted by dub3000 View Post
32-bit plugins won't work if you're running reaper 64 if that file is gone.
dub is right 'reaper_host32.exe' is the 'bridge' (I believe).

@dkettle... one question that you didn't answer was where you downloaded Reaper from, you did download it from the Reaper website, correct? If so...

The alert you recieved was a 'false positive' and you should notify Norton (its their issue).

If you didn't download Reaper from the Cockos website you've probably acquired a nice sampling of crap off the internet and should start disinfecting your system.

Quick solution, download Reaper, turn off Norton, re-install, turn Norton back on (if you must). Is that any better?

As a sidenote, I dumped Norton years ago and never looked back, I highly recommend http://www.eset.com/. Great program, you'll never know its there unless it catches something!

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Old 04-09-2012, 01:54 PM   #22
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As a sidenote, I dumped Norton years ago and never looked back, I highly recommend http://www.eset.com/. Great program, you'll never know its there unless it catches something!
eset is the shite. I use it on any non-DAW pc.
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Old 04-09-2012, 01:54 PM   #23
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Reaper is a popular name for viruses. There is or rather, was a real computer virus with that name, a virus in a movie, a virus in a TV series and there's even a US Army drone with that name that has been plagued with viruses.

It's simply the heuristic engine in Norton AV. Reaper with the added "host" is simply to much for this simplistic piece of software.

You can of course ask Reaper's developers to contact Symantec, but usually it's better to contact them yourself, as the customer. If I remember correctly, there's even a function in Symantec's AV software to send details to the analysts.

Maybe after a number of people report this, Symantec will add an exception line for this program. Probably not, since they have been one of the most unresponsive companies in the AV business.
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Old 04-09-2012, 02:42 PM   #24
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Quote:
Originally Posted by dkettle View Post
Whether or not it's a Reaper issue, they might want to help their users. Support will be one of the factors I will consider when the 30 day trial runs out.
First off, the trial doesn't run out.

There are thousands of vst's out there...many are basement programmers offering their fruits of labour to webites.

Many of these will never conform to some/many DAWs...and will crash...and some will trigger AV software warnings.

Who tells who that there is a problem?

However, in your situation, there is only Reaper installed plugins.

So first off, did you search the forum for "Norton" issues with ONLY Reaper? (no 3rd parties). Any?

So the 2nd question is, where did you download this from? (bluzkat)

Now, either you are the only Norton user on this forum, or you have a unique situation.

That is what you have to narrow down for us.
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Old 04-09-2012, 03:14 PM   #25
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I still bet that it is a Norton issue. Before I dumped all real-time AV's from my DAW, I had run Eset, Alvira, MSE, and none of them flagged Reaper. And my routine MBAM on demand scans never flag it either. If there was a virus or even small malware in there, MBAM would find it for sure, it is not a very light app in regards to how much stuff it finds.
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Old 04-09-2012, 03:35 PM   #26
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Most of the pros I know have switched to MS Security Essentials.

By pros I mean sys admin / network types, I'm a professional software engineer and I don't know nearly as much about this stuff as those guys, they know their s#it, they do it all day long with hundreds or thousands of machines.

Norton and McAfee are pretty much banned from those circles these days, at least the folks I know.

I run MS Security Essentials in real time with Reaper set to 32 or 64 buffers all the time without a hiccup.
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Old 04-09-2012, 03:36 PM   #27
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What he said
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Old 04-09-2012, 03:46 PM   #28
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If I ever feel the need, I'll give MSE another try. i did some testing a year ago and I definitely had some real performance issues while having the real-time shield active while tracking. Maybe they have improved it, or maybe my problems had another cause but I attributed it to MSE. Either way, I still say that the best AV is smart internet use. My main DAW, which has zero active AV, has NEVER had a virus. My careless surfing is reserved for my linux machines. And I switch OS's like underwear on those, so even if virus writers start writing for linux (ha!) I never have one installed long enough.
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Old 04-09-2012, 03:50 PM   #29
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MSE is one of the lightest antivirus around along with avast.

As I said earlier, I run MSE and MBAM as my real time protection and Windows 7 built in firewall. I don't have any issues running heavy ram depending projects in Reaper.

Try it you won't lose anything
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Old 04-09-2012, 03:51 PM   #30
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Avast has also started this kind of nonsense. When I released a new version of my own program ALM and test-downloaded it, Avast came up with a warning and recommended against running it just because it was a file that not many had downloaded before... And IE9 said the same thing... Nice! Not exactly helping small developers on their way...
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Old 04-09-2012, 03:52 PM   #31
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Avast has also started this kind of nonsense. When I released a new version of my own program ALM and test-downloaded it, Avast came up with a warning and recommended against running it just because it was a file that not many had downloaded before... And IE9 said the same thing... Nice! Not exactly helping small developers on their way...
Typical.... maybe you are writing viruses unknowingly...?
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Old 04-09-2012, 04:43 PM   #32
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Actually IE9 gave me a warning about Reaper being unsafe.

And yeah I prefer MSE over Avast
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Old 04-09-2012, 05:48 PM   #33
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You can upload any file you are suspicious of to this site:
https://www.virustotal.com/
which will give you a consensus of several antivirus tools assessment of the file. That is better by far than asking on any message board (no disrespect intended).
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Old 04-09-2012, 06:32 PM   #34
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Actually IE9 gave me a warning about Reaper being unsafe.

And yeah I prefer MSE over Avast
Hmmm, Firefox has never flagged Reaper for me.... You mean people still actually use Internet Explorer.... I do some side work as a computer semi-geek, and we were testing browsers and AV software, trying to intentionally infect a computer with viruses. OMG, IE let stuff through like a broken dam, but then flagged the AV software as bad! LOL.
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Old 04-09-2012, 08:25 PM   #35
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well according to a recent test, IE9 ranked first in blocking malwares. Also at Wilders Security IE9 is been praised.
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Old 04-09-2012, 08:33 PM   #36
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I used Avira and it was good until started eating resources more and more (used it for two years or so). Then I tried Norton 6 360, didn't like it. Now I'm using MSE... I couldn't be happier.
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Old 04-09-2012, 09:36 PM   #37
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well according to a recent test, IE9 ranked first in blocking malwares. Also at Wilders Security IE9 is been praised.
Whatever works for ya, go with it! I just know first hand what my own tests showed, and I only use IE if I am on an older website that seems to only function on IE.
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Old 04-10-2012, 03:07 PM   #38
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I downloaded it from the Cockos website, and I haven't installed any plug-ins apart from the ones that came bundled with it. I have other VST's on my computer, but I haven't gone into Reaper preferences to add the folders yet, so I assume it's something that's bundled with Reaper. It may be the EXE file that was removed, not any specific VST, that Norton doesn't like.

I never implied that the problem wasn't due to Norton (as I said, I've seen Norton flag other things as potentially dangerous, when they were perfectly harmless). And as you can see, I posted my question in the General Discussion forum, not in the bug forum. If anyone took my question as a criticism of Reaper, I apologize for the misunderstanding. I was just looking for help with an installation problem.

And I agree, Norton is a resource hog. But I've got a 64-bit quad processor, so the slow-down is acceptable to me. If it turns out to be an issue (clicks or drop-outs in the sound), I may try some other AV program. But I'm running other audio software alongside Norton, and so far, I haven't had any problem.

I didn't realize that anti-virus software was such a religious issue, kinda like programming languages! Maybe I am the only one here using Norton, as someone suggested.

Quote:
Originally Posted by bluzkat View Post
dub is right 'reaper_host32.exe' is the 'bridge' (I believe).

@dkettle... one question that you didn't answer was where you downloaded Reaper from, you did download it from the Reaper website, correct? If so...

The alert you recieved was a 'false positive' and you should notify Norton (its their issue).

If you didn't download Reaper from the Cockos website you've probably acquired a nice sampling of crap off the internet and should start disinfecting your system.

Quick solution, download Reaper, turn off Norton, re-install, turn Norton back on (if you must). Is that any better?

As a sidenote, I dumped Norton years ago and never looked back, I highly recommend http://www.eset.com/. Great program, you'll never know its there unless it catches something!

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Old 04-10-2012, 03:20 PM   #39
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Quote:
Originally Posted by dkettle View Post
I downloaded it from the Cockos website, and I haven't installed any plug-ins apart from the ones that came bundled with it. I have other VST's on my computer, but I haven't gone into Reaper preferences to add the folders yet, so I assume it's something that's bundled with Reaper. It may be the EXE file that was removed, not any specific VST, that Norton doesn't like.

I never implied that the problem wasn't due to Norton (as I said, I've seen Norton flag other things as potentially dangerous, when they were perfectly harmless). And as you can see, I posted my question in the General Discussion forum, not in the bug forum. If anyone took my question as a criticism of Reaper, I apologize for the misunderstanding. I was just looking for help with an installation problem.

And I agree, Norton is a resource hog. But I've got a 64-bit quad processor, so the slow-down is acceptable to me. If it turns out to be an issue (clicks or drop-outs in the sound), I may try some other AV program. But I'm running other audio software alongside Norton, and so far, I haven't had any problem.

I didn't realize that anti-virus software was such a religious issue, kinda like programming languages! Maybe I am the only one here using Norton, as someone suggested.


dk, People just get fed up of the marketing silage being fed to users, and the fact that people follow like cattle because they don't know any better. Personally I've had more "reformat and start again" events due to that company than I have with virus infections, so forgive me if I seem a little intense and sensitive with threads like these. As you can see, I'm not the only one.

You got a false positive, your AV must have a hair-trigger with the name REAPER Maybe we can get the guys to switch tack and help you replace the file that was Quarantined/deleted (I think if I read right, you are going to need that one). If it comes up again, you'll have to tell it to ignore it.

Let's see if we can get this back on the right track and help you learn about REAPER, and get a positive experience out of it

Any questions about using the DAW you wanted to ask...?


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Old 04-10-2012, 04:38 PM   #40
dkettle
Human being with feelings
 
Join Date: Apr 2012
Location: Toronto, Canada
Posts: 7
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I didn't mean to push everyone's buttons like that, I just had a question. Can you forgive me? I promise I'll never use the "N word" again.

Joking aside, I just added the Reaper installation directory to [expletive deleted]'s "exclude" list and re-installed Reaper. No message this time. (Just in case I'm not the only person here who uses [expletive deleted].)

Quote:
Originally Posted by planetnine View Post
dk, People just get fed up of the marketing silage being fed to users, and the fact that people follow like cattle because they don't know any better. Personally I've had more "reformat and start again" events due to that company than I have with virus infections, so forgive me if I seem a little intense and sensitive with threads like these. As you can see, I'm not the only one.

You got a false positive, your AV must have a hair-trigger with the name REAPER Maybe we can get the guys to switch tack and help you replace the file that was Quarantined/deleted (I think if I read right, you are going to need that one). If it comes up again, you'll have to tell it to ignore it.

Let's see if we can get this back on the right track and help you learn about REAPER, and get a positive experience out of it

Any questions about using the DAW you wanted to ask...?


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