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09-07-2019, 04:29 PM
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#1
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Human being with feelings
Join Date: Mar 2016
Posts: 12
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Playback Audio problem
Hello,
After either the 5.981 or 982 upgrade, I've started having a problem w/my audio playback volume being greatly reduced. Normal audio plays fine (mp3s or streaming played thru Groove or Amazon music) but anything played thru Reaper is greatly reduced. I am using 5.983X64 on a Windows 10 PC. My default is to use the ASIO4All v2 driver installed by Reaper. The problem is not fixed if I change to either DirectSound or WASAPI for the Audio system. My PC - which has up until recently - worked fine for years is a Surface Pro 4 plugged into a Surface dock. My speakers are connected to the dock (and yes, I've reset the dock by removing power from it). The output range is set to First:Surface dock 1 - Last: Surface dock 2. I've tried changing this so both are set to either 1 or 2 but this doesn't make any difference. Interestingly, the volume of the track will reach a certain point where turning the volume up on the speaker (it's a logitech 2.1 set) doesn't result in the track getting any louder, just the background hiss.
I'm really at wits end as to how to fix this so any insight is appreciated.
Thank you
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09-08-2019, 10:50 AM
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#2
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Human being with feelings
Join Date: Jun 2006
Location: Australia
Posts: 3,738
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Is the volume difference only with stuff you've recorded into reaper, or does it still happen if you import an mp3 that ordinarily plays fine, and play it with the track and master fader set to 0db?
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09-10-2019, 10:06 AM
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#3
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Human being with feelings
Join Date: Mar 2016
Posts: 12
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It's on every existing project I open in Reaper. I will try opening a commercial mp3 today and post back. That's a good idea.
Last edited by ClintF; 09-10-2019 at 11:42 AM.
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09-20-2019, 04:58 PM
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#4
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Human being with feelings
Join Date: Mar 2016
Posts: 12
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I inserted a commercial mp3 and played it back and it was affected in the same manner. I confirmed the volume level settings were zeroed out. I raised the output as high as it would go and the volume did go up but only barely. No idea what's going on w/Reaper now but its effectively useless to me now
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09-21-2019, 01:45 AM
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#5
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Human being with feelings
Join Date: Jun 2006
Location: Australia
Posts: 3,738
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I doubt it's a reaper problem. There have been various audio issues with the surface docks over time as microsoft has released updates.
Try playback with foobar or something else that supports ASIO. If the problem remains, then reaper isn't to blame.
I'm pretty sure the surface dock uses some kind of Dobly "enhancement" to get something resembling decent sound from it's tiny speakers, so maybe that was enabled before but is turned off now for whatever reason.
Last edited by drumphil; 09-21-2019 at 01:57 AM.
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09-23-2019, 09:00 PM
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#6
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Human being with feelings
Join Date: Mar 2016
Posts: 12
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I tried different audio drivers in Reaper (DirectSound, WASAPI, WaveOut) thru both the Surface dock and internal speakers and they all exhibit the problem. Anything not played back thru Reaper plays fine and anything played back thru it is very muted.
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09-23-2019, 09:29 PM
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#7
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Human being with feelings
Join Date: Mar 2016
Posts: 12
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I was able to download another DAW, set it to use the ASIO4All driver and playback the demo file w/no issues so I think there's definitely something amiss in my Reaper configuration
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09-23-2019, 09:57 PM
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#8
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Human being with feelings
Join Date: Jun 2006
Location: Australia
Posts: 3,738
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You should get the portable version of reaper and try with that. It will have a clean configuration.
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09-24-2019, 10:18 AM
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#9
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Human being with feelings
Join Date: Feb 2017
Posts: 4,823
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Quote:
Originally Posted by ClintF
I was able to download another DAW, set it to use the ASIO4All driver and playback the demo file w/no issues so I think there's definitely something amiss in my Reaper configuration
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Anything in your monitor FX chain?
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09-28-2019, 10:07 AM
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#10
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Human being with feelings
Join Date: Mar 2016
Posts: 12
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So, running the same files in a portable install of Reaper worked just fine so it's something in my regular install for sure that's messed up.
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09-28-2019, 10:08 AM
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#11
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Human being with feelings
Join Date: Mar 2016
Posts: 12
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I don't believe there's anything in my monitor FX chain but I don't know how to confirm that for certain. How would I do that (sorry for the noob question) Still learning the ins and outs of Reaper
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09-28-2019, 10:10 AM
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#12
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Human being with feelings
Join Date: Mar 2016
Posts: 12
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and after having said that I found the monitor FX chain and voila that's what it was. Thank you so much for pointing me in that direction.
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