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Old 02-22-2019, 04:10 AM   #1
stosostu
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Default Newbie an Reaper freezes on startup

Brand new to Reaper, and my MOTU 24 I/O.

When I start Reaper from the usual icon it gets as far as Initializing Main Window, then the computer freezes, the only way out is to reboot the computer.

If I start from Show Audio Configuration on Startup, Reaper does load and the audio configuration is shown as I set it in the MOTU programme. I can insert a new track, however, if I click on the record button on the track, the computer freezes, as before.

The system I am using has an Intel Celeron E300 processor, 2.5GHz 1.7GHz. It has 1.96 GB of RAM and it is running as a 32 bit processor. I am using a clean install of Windows 7 Ultimate, straight off the disk, as this computer is not connected to the internet.

I am using the latest download from MOTU, MOTU Universal Audio Installer for Windows (4.0.5.8373), which appears to be working as if I input signal from the desk it shows on the 24I/O LEDs.

So, how do I get Reaper working?
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Old 02-22-2019, 10:11 AM   #2
Stella645
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Quote:
and the audio configuration is shown as I set it in the MOTU programme.
Meaning what? Have you selected MOTU ASIO driver? Maybe just screencap Reaper audio config dialogue?
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Old 02-22-2019, 01:47 PM   #3
stosostu
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I have selected Asio from the top drop down and it then shows MOTU ASIO and then I put put in inputs from 1 - 24 and outputs from 1 and 2 to 23 and 24.

I will post a screen shot later today.
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Old 02-22-2019, 07:45 PM   #4
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Here are the screens I see:
https://forum.cockos.com/attachment....1&d=1550889832
https://forum.cockos.com/attachment....1&d=1550889832
https://forum.cockos.com/attachment....1&d=1550889832
Attached Images
File Type: jpg Motu Configuration 24 IO.jpg (18.4 KB, 168 views)
File Type: jpg Reaper Freeze Screne.jpg (13.5 KB, 145 views)
File Type: jpg Reaper Audio Device Settings.jpg (55.2 KB, 186 views)
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Old 02-23-2019, 07:19 AM   #5
toleolu
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Quote:
Originally Posted by stosostu View Post
I am using a clean install of Windows 7 Ultimate, straight off the disk, as this computer is not connected to the internet.
After installing Windows 7, did you at least connect to the internet to check for any Windows 7 Updates?
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Old 02-23-2019, 11:22 AM   #6
Stella645
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Nothing obviously wrong in the screencap that's readable but can't make out anything from the MOTU settings even if I do turn my head on it's side.

Does the interface work outside of Reaper? Can you use it as Windows audio device?
What version 424 card do you have? Does Reaper open OK if you de-select the MOTU driver?
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Old 02-23-2019, 07:27 PM   #7
stosostu
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Tolelu, this computer is stand alone in the studio, not connected to the internet, however, I have downloaded Win 7 SP1 and Win 7 Updates to a USB and I will load them, after virus checking.

Stellar645, sorry about the readabilty of the photos, I just took photos with my phone, however I'll take some screen shots and post them.

I have tried loading Audio Desk 4 and 5 from Motu, but neither of them will load, I get an error message, "A certificate chain could not be built to a trusted root authority", I think thta's because the computer is not connected to the internet.

I will see if I can use it with the windows audio device.

I have a brand new 424 PCIx card, purchased from B and H.

I'm not sure I know what you mean by 'de-select' the Motu driver, sorry.

Thank you all for your efforts to sort this for me.
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Old 02-23-2019, 10:46 PM   #8
stosostu
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Update:

I have loaded Windows 7 SP1, and Windows 7 Update and now Reaper loads without freezing, thanks for all the advice.

However, when I try to set my Preferences, Device, I load the MOTU configuration as shown in Attachment 1, as in Attachment 2, but as soon as I click on OK, the computer freezes. Nothing works, not even Cntl,Alt,Del and I have to reboot the computer.

I guess it's progress, but still I can't get Reaper to operate with my MOTU 24IO.

https://forum.cockos.com/attachment....1&d=1550987142

https://forum.cockos.com/attachment....1&d=1550987142

Please keep sending your suggestions.
Attached Images
File Type: jpg MOTU Configuration, small.jpg (41.0 KB, 163 views)
File Type: jpg Reaper Preferences, Devices, small.jpg (41.3 KB, 157 views)
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Old 02-24-2019, 05:33 AM   #9
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Try to run Reaper with it's WASAPI driver. If this works without freeze it pretty much confirms MOTU driver is the issue.
If that's the case perhaps try an older version of the driver or contact MOTU support and see if they have any suggestions.
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