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05-21-2020, 10:08 PM
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#1
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Human being with feelings
Join Date: May 2020
Posts: 14
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Softube Console 1 Fader Automation issue
I love Softube Console 1 Fader but have one little issue I'd like to address and ask if someone has experience with.
I am trying to automate volume using the Console 1 Fader.
I work in Reaper's Touch mode - therefore only changing volume automation when I touch the Fader.
Let's say I touch the fader and pull down by 10 dB and hold it steady the Automation envelope jumps back and forth between -10 dB and 0 dB. Giving an unusable envelope on playback!
I have set Reaper automation to jump back to 0 dB within 100ms as soon I let go of the fader of course it would get better when using a value of 1s but that's not the solution.
It seems to me that the touch information is not constantly updating and therefore the envelope goes back to 0dB although I still touch it :-(
Anyone having this as well? Or is it just me?
Thanks for any help on this :-)
Best Roger
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05-21-2020, 10:28 PM
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#2
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Human being with feelings
Join Date: Oct 2013
Posts: 800
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Which surface controller driver are you using with the Console 1? I can give it a test if you let me know your setup.
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05-22-2020, 12:26 AM
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#3
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Human being with feelings
Join Date: May 2020
Posts: 14
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I am not sure I understand your question...
I use the "Control 1 VST3 plugin" I have to use on every channel I like to control with the Consol 1 Fader.
In the plugin settings I choose "DAW control" ie controlling the DAW Fader, DAW Pot, DAW Solo and DAW Mute directly.
Does that make sense?
Cheers,
Roger
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05-22-2020, 12:50 AM
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#4
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Human being with feelings
Join Date: Oct 2013
Posts: 800
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Quote:
Originally Posted by theRog
I am not sure I understand your question...
I use the "Control 1 VST3 plugin" I have to use on every channel I like to control with the Consol 1 Fader.
In the plugin settings I choose "DAW control" ie controlling the DAW Fader, DAW Pot, DAW Solo and DAW Mute directly.
Does that make sense?
Cheers,
Roger
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Yes ok, i don't actually use the VST plugin but use it as a MIDI controller with the Control Surface Integrator.
I would report it as a bug with Softtube but my experience of their customer service is pretty dire. They are not fast at all with new releases and bug fixes and they pretty much take the summer off.
This is actually one of the reasons I stopped using their VST as it wasn't working with my computer since i purchased the unit and after 6 months waiting for a fix i lost patience.
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05-22-2020, 12:57 AM
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#5
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Human being with feelings
Join Date: May 2020
Posts: 14
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Quote:
Originally Posted by inertia
Yes ok, i don't actually use the VST plugin but use it as a MIDI controller with the Control Surface Integrator.
I would report it as a bug with Softtube but my experience of their customer service is pretty dire. They are not fast at all with new releases and bug fixes and they pretty much take the summer off.
This is actually one of the reasons I stopped using their VST as it wasn't working with my computer since i purchased the unit and after 6 months waiting for a fix i lost patience.
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Right, I'll do that then. Apart from this automation issue (touch information not getting through correctly) my Console 1 Fader works nicely though.
Thanks for your information,
Roger
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05-22-2020, 01:31 AM
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#6
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Human being with feelings
Join Date: Oct 2013
Posts: 800
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The bug I had was the 3D graphics in the overlay UI not working, regardless of the DAW. The plugin without the overlay interface worked fine as did the controls but nothing was responsive on the overlay.
I did write a little rant about their customer services but didn't want to appear as whinging so removed it lol
Hope you get your problem sorted soon.
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05-22-2020, 02:11 AM
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#7
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Human being with feelings
Join Date: Jul 2009
Posts: 1,231
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Quote:
Originally Posted by inertia
The bug I had was the 3D graphics in the overlay UI not working, regardless of the DAW. The plugin without the overlay interface worked fine as did the controls but nothing was responsive on the overlay.
I did write a little rant about their customer services but didn't want to appear as whinging so removed it lol
Hope you get your problem sorted soon.
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That's todo with the OpenGL options I believe. Try enabling them using another plugin, or via the c1 VST3 if possible.
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05-22-2020, 02:13 AM
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#8
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Human being with feelings
Join Date: Jul 2009
Posts: 1,231
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Quote:
Originally Posted by theRog
I love Softube Console 1 Fader but have one little issue I'd like to address and ask if someone has experience with.
I am trying to automate volume using the Console 1 Fader.
I work in Reaper's Touch mode - therefore only changing volume automation when I touch the Fader.
Let's say I touch the fader and pull down by 10 dB and hold it steady the Automation envelope jumps back and forth between -10 dB and 0 dB. Giving an unusable envelope on playback!
I have set Reaper automation to jump back to 0 dB within 100ms as soon I let go of the fader of course it would get better when using a value of 1s but that's not the solution.
It seems to me that the touch information is not constantly updating and therefore the envelope goes back to 0dB although I still touch it :-(
Anyone having this as well? Or is it just me?
Thanks for any help on this :-)
Best Roger
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What mode are you using? Daw-control mode or the other one? My experience is that automation works as expected using daw-control mode, but is a bit more complex using the other mode, since you will then have to arm the parameter of the plugin itself in order to write it.
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05-22-2020, 06:52 AM
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#9
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Human being with feelings
Join Date: May 2020
Posts: 14
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Quote:
Originally Posted by ramses
What mode are you using? Daw-control mode or the other one? My experience is that automation works as expected using daw-control mode, but is a bit more complex using the other mode, since you will then have to arm the parameter of the plugin itself in order to write it.
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I'm using DAW control mode. First thing I tried was "touch" automation and here it seems the actual touch information isn't properly integrated...
When touching the fader on a constant value (touching it all the time) the background color of reaper fader flickering back and forth between touch and non-touch. So logically the automation value jumps between value held by fader and 0 dB.
Every other automation mode isn't affected by this.
Any help is appreciated,
Roger
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05-22-2020, 02:47 PM
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#10
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Human being with feelings
Join Date: Jul 2009
Posts: 1,231
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I'll try to have a look at touch mode. I'll report any findings here.
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05-23-2020, 01:51 AM
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#11
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Human being with feelings
Join Date: Oct 2013
Posts: 800
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Quote:
Originally Posted by ramses
That's todo with the OpenGL options I believe. Try enabling them using another plugin, or via the c1 VST3 if possible.
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Tried everything with the OpenGL problem. Is it still not fixed? I gave up with it in the end. Never buying anything by Softtube again.
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05-24-2020, 04:31 AM
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#12
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Human being with feelings
Join Date: Jul 2009
Posts: 1,231
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Quote:
Originally Posted by theRog
I'm using DAW control mode. First thing I tried was "touch" automation and here it seems the actual touch information isn't properly integrated...
When touching the fader on a constant value (touching it all the time) the background color of reaper fader flickering back and forth between touch and non-touch. So logically the automation value jumps between value held by fader and 0 dB.
Every other automation mode isn't affected by this.
Any help is appreciated,
Roger
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Yes, I've tried the touch automation mode and I experience the same thing. Seems like there's something amiss with this mode when it comes to C1. Perhaps best way to go about solving this issue is to file a ticket with Softube at first, to see what they have to say about it.
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05-24-2020, 07:32 AM
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#13
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Human being with feelings
Join Date: May 2020
Posts: 14
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Quote:
Originally Posted by ramses
Yes, I've tried the touch automation mode and I experience the same thing. Seems like there's something amiss with this mode when it comes to C1. Perhaps best way to go about solving this issue is to file a ticket with Softube at first, to see what they have to say about it.
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OK, will do. And post any progress on the way...
Thanks for checking on your end.
Cheerio,
Roger
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06-10-2020, 11:18 PM
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#14
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Human being with feelings
Join Date: May 2020
Posts: 14
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Touch automation issue has been forwarded to development department at Softube...
let's see where this goes ;-)
Cheers,
Roger
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07-31-2020, 07:12 AM
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#15
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Human being with feelings
Join Date: May 2020
Posts: 14
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bump... no news from Softube yet... :-(
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06-05-2021, 03:28 PM
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#16
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Human being with feelings
Join Date: Sep 2010
Location: Saint Paul, MN
Posts: 534
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Just got bit by this bug. It makes the Fader all but useless for automation rides, and is an expensive piece of hardware for static mixes only.
tg
__________________
Mac Studio M1 MAX / 64GB / 2TB HD / macOS Ventura 13.6.3 / RME BabyFace Pro FS / SSL UF8 + UF1 + UC1 / Roland SYSTEM 8 / Kontrol S61 mk3 / Keylab 61 mkII / Komplete 14 / Omnisphere / Keyscape / Trilian / V Collection X / UVI Falcon
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06-05-2021, 04:21 PM
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#17
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Human being with feelings
Join Date: Mar 2020
Posts: 20
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I would not hold my hopes up...been dealing with Softube for more than one year because Fader1 kept freezing due to "stuck" faders (had to plug an unplug the USB all the time to get a reset) and still have not solved the issue (the did give me ACA for free though given the pain I am enduring). I even asked to replace my unit in case its an hardware problem and still no answer on that. Same behaviour here on touch mode also
I do use Fader1 and Console1 with CSI since (and i can still use the strips I have)
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01-05-2022, 08:56 PM
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#18
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Human being with feelings
Join Date: Aug 2011
Posts: 296
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Just popping in to report that I'm having this problem with the touch automation on volume rides as well. It's a pretty important part of my workflow. Has there been any known fix for this? If not I guess I'll send my ticket to Softube and see what they have to say.
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10-13-2023, 06:29 AM
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#19
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Human being with feelings
Join Date: Jan 2012
Location: Germany
Posts: 1,130
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Has anyone tried the fader automation with Console 1 Fader and REAPER recently? I am thinking about getting a multi-fader controller and since I am very happy with Console 1 MKII and loving the compact design of Fader I would like to know if Softube have sorted out the bugs with the recent updates.
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