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Originally Posted by l0calh05t
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There's one of these in Sydney. In combination with a good guitar tech, they can do a great job. There's a catch, though - the process leaves a tiny, near invisible groove on the neck next to each fret, something to do with the cutting head. It doesn't affect anything too badly - it's invisible unless you know where to look - but I'd be hesitant to put an actual vintage/rare guitar in for that service just in case.
Having said that, the guitars I've had back from there all play and sound like champions, and the techs there also do a lot of the recommended stuff mentioned in this thread. Huge waiting list to get in too.