I'm really really sad that is why I post the following here:
(the newest conversation on top..)
Mattias (Softube)
Oct 3, 14:33 CEST
Hi Frank,
I'm unfortunately only conveying what the developers has decided in this case.
Sorry for the inconvenience!
Best regards,
Mattias
Mattias Danielsson
Customer Support
Softube AB
Office: (+46) 13 21 16 23
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Hi Matthias,
but that is just - pardon me, when I say that - but that's somehow a little stupid and doesn't make too much sense as ---
the VST2 Version is working as expected - not switching to Mono when the track has more then just 2 channels...
Don't you want to be consistent within your different format versions of just ONE Plugin?
That is what a customer expects when the developer says you can have different versions of a particular plugin!
And again - softube is the ONLY DEVELOPER I know who is not willing to fix an issue that everybody else and the developer by itself has already solved...man....I really don't get that...
You know - the vst2 version shows that you're already know how to do it - so why the hell it is so hard to fix it in vst3?
I really beg your pardon - but help me to understand that please!!
Best and still friendly regards
Frank
On 29/09/17 16:04, Support wrote:
> ##- Please type your reply above this line -##
>
> Your request (9623) has been updated. To add additional comments, reply to this email.
> Mattias
>
> Mattias (Softube)
>
> Sep 29, 16:04 CEST
> Hi Frank,
>
> This is Mattias from Softube support.
>
> We generally support Mono and Stereo instances. I would guess that the multi-mono approach could be problematic with Automatic track numbering though. At the moment I think that we won't fix this, as we only officially support up to stereo instances.
>
> Sorry for the inconvenience!
>
> Best regards,
> Mattias
>
> Mattias Danielsson
> Customer Support
> Softube AB
>
> Office: (+46) 13 21 16 23
> Web page:
www.softube.com
>
> Sign up for our newsletter:
http://www.softube.com/newsletter/
>
> RSS:
http://softube.com/feed/rss/
> YouTube:
https://www.youtube.com/SoftubeStudios
> Facebook:
http://www.facebook.com/pages/Softube/368289880617
> Twitter:
http://twitter.com/SoftubeStudios
>
> Frank
>
> Frank
>
> Sep 29, 09:22 CEST
>
> Good morning!
>
> I just chatted with someone in the REAPER forum and I think he gave the
> ultimate hint to the vst3 issue solution.
>
> (I can't believe that I haven't seen it myself before, actually)
>
> As soon as the channel count within one track is set higher than just 2
> the vst3 version changes internally to a Mono Plugin. That can easily be
> seen in the plug-in pin connector menu of reaper.
>
> *We think you have to just change that strange behavior to how the vst2
> plugin is working (that one sticks to its Stereo Mode)*
>
> Please be so kind and check that a.s.a.p.
>
> One of the guys in the forum has mentioned that Console is having quite
> the same issue with its vst3 version, btw.
>
> Please go and make us happy again :-)
>
> Thanks in advance
> Frank
>
> Frank
>
> Sep 27, 20:52 CEST
>
> vst3 - plugins in REAPER x64 (latest version) WIN 10 x64
>
> Hi!
>
> It's appr. 6 Months now that I asked for a solution for the problems with the vst3 plugins in REAPER when the channel count on one track is more than 2 (you know Reaper is able to have up to 64 channels on one track...)
> Softube is the only developer (still) having that issue... any chance for a fix soon?
>
> As I read you made Console to work as vst3 i REAPER...is that really true? I can't believe as I can't try because I don't own Console..
>
> Many thanks for checking back.
> Frank