Well, I will chime in about both this plugin and Icon in general. I have an Icon ProX and XS, and to be fair to Icon and Mixware, I have always gotten through to customer service and gotten some help, even before I bought the product. In fact, I just got an RMA from Mixware today to get something repaired (Yes, the thing broke!). I don't know about the G2, but I have had no major issues with setting up the ProX with 3 different plugins (Stock, CSI, and Klinke....oh, and this one!). You actually didn't even list what kind of issues you're having here, so...
Anyway, onto the feedback for the ProX and the Moss plugin:
First, love the user interface and how easy it is to set everything up. In that regard, it's great!
Meters, the ProX has a meter bridge. The meter levels are low, however. When the level should be 1 light from the top, the meter tops out at 4-5 lights down. There doesn't seem to be a way to calibrate that.
Banking +/- 8 does not work. Single track banking works, but not the buttons for 8.
CPU and lag. This plugin definitely definitely uses more CPU than I would want. An identical project will be much more slow to respond to anything when I enable this versus the other control surface integrators. This is the dealbreaker for me.
Appreciate the work on this, if you ever address those issues i'm happy to try it again.
cheers,
Dave
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