Operator Input Error! D'oh!
So, after hours working with Kyle from Sweetwater Tech Support (a tenacious and patient man), I realized that I hadn't confirmed the preamp order on the back of the unit before I had someone else install it into my control room rack. Apparently they are ordered right to left, not left to right. I feel like a shmuck, but at least everything is up and running. Thanks again everyone.
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