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06-27-2017, 03:23 AM
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#1
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Human being with feelings
Join Date: Dec 2011
Location: Rhode Island, New England
Posts: 1,665
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Windows Audio Problem (SOLVED)
Hey guys -
All of a sudden, I have no sound on my Windows PC EXCEPT for my 3 DAW's. They all work fine with my Focusrite Scarlet 18i8, but none of my existing audio files, internet/soundcloud etc will play. MP4 videos's, MP3's WAV's etc all played yesterday but now come up with an alert 'format not supported'
The PC Shows the AI as default playback device and working correctly.
Oh incidentally, it all works fine on my Mac Mini.
Any ideas to try?
Last edited by trevlyns; 06-28-2017 at 09:29 PM.
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06-27-2017, 08:33 AM
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#2
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Human being with feelings
Join Date: Oct 2008
Location: Right Hear
Posts: 15,618
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strange... is VLC Media Player installed?
I ask because it sounds like a codec problem
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06-27-2017, 09:04 AM
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#3
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Human being with feelings
Join Date: Dec 2011
Location: Rhode Island, New England
Posts: 1,665
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Thanks Hopi - yes, I do have VLC installed, but seldom use it. I'll try un-installing
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06-27-2017, 09:06 AM
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#4
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Human being with feelings
Join Date: May 2009
Posts: 29,260
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Quote:
MP4 videos's, MP3's WAV's etc all played yesterday but now come up with an alert 'format not supported'
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What application is opening the files?
__________________
Music is what feelings sound like.
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06-27-2017, 09:09 AM
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#5
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Human being with feelings
Join Date: Dec 2011
Location: Rhode Island, New England
Posts: 1,665
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just the default windows 10 app for those particular files - same are opening them today...
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06-27-2017, 10:06 AM
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#6
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Human being with feelings
Join Date: Oct 2008
Location: Right Hear
Posts: 15,618
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ummm I was saying that VLC, [64 bit version] should be installed and I'd likely use it to play your media files.... IF that don't work then we can look further
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06-27-2017, 10:21 AM
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#7
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Human being with feelings
Join Date: May 2009
Posts: 29,260
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Quote:
Originally Posted by trevlyns
just the default windows 10 app for those particular files - same are opening them today...
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Try with *any* other app since that error is usually app specific. However, being MP3 and MP4 sounds to me like a potential codec issue. Anything change before this started, install an app/uninstall etc.? The default Win10 app should play these fine though so drag one into reaper just to confirm it plays there then open item properties > source properties just to see what the props on the format are.
__________________
Music is what feelings sound like.
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06-27-2017, 10:33 AM
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#8
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Human being with feelings
Join Date: Nov 2013
Location: IKEA
Posts: 2,779
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Ohh, 2.2.6 is the latest, SmajjL downloads from here >
http://download.videolan.org/pub/pub...c/2.2.6/win64/
64bit vlc on 64bit OS and REAPER is of importance I think, yup.
__________________
_Ohh.))::_Linux_::((.Xoxo_
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06-27-2017, 12:03 PM
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#9
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Human being with feelings
Join Date: Jan 2009
Location: New Zealand
Posts: 2,905
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Our internet computer running windows ten did/does this to us as well I note on one drive all the mp3's have .wps at the end these refuse to open saying that paint will not open these and the files are corrupted even when I change this to .mp3 it does the same pleased I run Windows seven on my audio computer.
Funny thing other mp3's still open however a large amount do not
Grinder
Last edited by grinder; 06-27-2017 at 10:36 PM.
Reason: wrong info
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06-27-2017, 12:10 PM
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#10
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Human being with feelings
Join Date: May 2009
Posts: 29,260
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Quote:
Originally Posted by grinder
Our internet computer running windows ten did/does this to us as well I note on one drive all the mp3's have .wps at the end these refuse to open saying that paint will not open these and the files are corrupted even when I change this to .mp3 it does the same pleased I run Windows ten on my audio computer.
Funny thing other mp3's still open however a large amount do not
Grinder
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That's messed up since WPS is MS Works file extension (old school word document). I would do the same thing, drag a renamed one into reaper and see if it thinks it is corrupt.
__________________
Music is what feelings sound like.
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06-27-2017, 01:13 PM
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#11
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Human being with feelings
Join Date: Dec 2011
Location: Rhode Island, New England
Posts: 1,665
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Thanks for all the info guys - I have my computer guy coming around tomorrow to take a look - I'll post back the result
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06-28-2017, 09:33 PM
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#12
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Human being with feelings
Join Date: Dec 2011
Location: Rhode Island, New England
Posts: 1,665
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So just in case someone has a similar problem...
The computer guy came around yesterday - turns out it was a conflict of drivers. I had the Focusrite, internal sound card and HDMI from my flat screen telly (monitor) all listed. Although the Focusrite was listed as default, disabling the other two solved the problem.
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